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Update or Upgrade Mailware Install
We regularly release free updates for the latest version of Mailware that include bug fixes, new features and changes to documentation. You can download and install them from the link in the...
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Setting up the MCM to run as a service
Download and install the Microsoft Window Resource Kit tools from http://www.mailware.com/pub/rktools.exe Open a command prompt window and create the service by typing (do not cut and paste) in the...
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Revision History – 2012
Download the Version 2012 Update Or, Download the full Version 2012 install NOTE: Currently 2012 is available as a .zip file which you can unzip into your existing Mailware folder. You also need the...
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QuickBooks
Mailware exports to QuickBooks the following items: Sales including tax and shipping amounts Accounts Receivable Accounts Payable To export the information above you run Mailware Scripts from the...
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Creating Shortcuts
Creating Shortcuts in Mailware You can create shortcuts to run reports from various screens and to launch Mailware scripts or any programs you wish from the Tools menu. Tools In Mailware locate your...
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Recurring Orders
Create a Recurring Order Set up an order for a customer to automatically create every X days. Unlike a subscription that is paid in advance recurring orders have a payment due each time. Quick Jump to:...
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Help Files
Installation and Setup Help installing Mailware and setting up including license files, preferences, security and various items you need to enter before using Mailware for you orders, customers and...
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> Installation and Setup
Instructions for installing and setting up Mailware Follow the steps below for help installing Mailware and setting up including license files, preferences, security and various items you need to...
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> Using Mailware
Instructions for using Mailware Click a link below for help taking orders, managing customers and working with your inventory. You should have already installed and setup Mailware before referring to...
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Contact Support
. Email Support Submit a free email support ticket. Note: we respond to tickets as quickly as possible. For faster support please call (see Phone Support below). .....
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Phone Support
. Phone Support Call 866-624-5927 x2 to speak to a representative. Please note that support rates apply. To purchase a 5 hour block of support visit our online store. For details about available plans...
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Videos
. Videos Watch videos on each of the major features in Mailware to learn how to use them and what they can do for your company. . ————————————————————————————————————————————————————————————-. Multi...
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Install License Files
^Setup Home | Next > To install your Mailware license files: Note: For Client/Server follow the steps below for your data directory, then visit: http://www.mailware.com/help/client-server-setup/...
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Setup Network Database
^Setup Home | Next > When you run the Mailware demo it automatically points to a sample database located in C:\Mailware. When you are ready to enter your own company data you should create a new...
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Error Messages
Did you encounter an error in Mailware? Following are common errors and solutions. If you cannot find your error message below please Contact Support. Cannot Connect to Database Class not registered or...
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Install Mailware
^Setup Home | Next > You can use the Mailware Demo install already on your system or start new with the full install. The components you select depend on whether you are installing at the server...
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Database Utilities
^Setup Home | Next > Mailware includes a database utility for viewing and editing data tables directly. An ODBC driver is included for connecting to other databases like shipping software. The...
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Point Workstations to Database
^Setup Home | Next > After you install Mailware’s database and license files you can point each of the individual workstations to the data directory you created and shared. This allows them to...
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^Setup Home | Next > Your new database is ready for you to start entering data. If you ordered a data conversion it can be imported now or after you have completed the next steps (Note: If you...
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Preferences
^Setup Home | Next > Only the system administrator should have access to the Preferences in Mailware. Important Note: Make sure everyone is out of the system and only on PC is being used when...
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